o89bd's Privacy Policy

1  Purpose of This Policy

As a trusted online gaming platform in Bangladesh, o89bd places the protection of your privacy as its highest priority. This privacy policy ("Policy") tells you what information we collect, why we collect it, how we use it, and what steps we take to keep your data safe.

This policy applies to o89bd's website, mobile version, and all related services. By using the platform, you agree to the terms described in this policy. If you do not agree with these terms, please refrain from using our services.

2  Who This Policy Applies To

This policy applies to all individuals who visit the o89bd website, create an account, use our services, or contact us in any way. This platform is intended for users aged 21 and above only.

3  Information You Provide Directly

When you create an account or use services on o89bd, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Home address and country
• Payment details — such as bKash, Nagad, Rocket, or bank transfer information (via secure encrypted channels)
• A copy of your national ID card or passport for identity verification (when required)
• The content of your communications with our support team

4  Automatically Collected Information

When you use o89bd, our systems automatically collect certain technical information:

• IP address and device type (mobile, desktop)
• Operating system and browser version
• Cookies and session data
• Page visit history and duration
• Gaming activity and transaction history
• Referral source (which page you came from)

5  Information Received from Third Parties

In some cases we may receive information from third-party payment processors or identity verification providers. This information is used solely for account verification and fraud prevention. We do not collect data from any social media platform without your consent.

6  Primary Purposes of Use

o89bd uses the information collected for the purposes listed below:

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and financial transactions (bKash, Nagad, Rocket, bank transfer)
• Providing gaming services and ensuring platform functionality
• Activating bonuses and promotional offers
• Providing customer support — via live chat and email
• Enforcing responsible gaming policies

7  Security & Legal Purposes

To ensure the safety of you and the platform, we use your information for the following:

• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification — ensuring access only to users aged 21 and above
• Resolving disputes and maintaining an audit trail
• Enforcing our terms and conditions
• Diagnosing technical issues and improving the system

8  Communication & Improvement

We may contact you by email or live chat about important account-related matters. We analyse usage patterns to improve your gaming experience and the quality of the platform. Marketing messages are never sent without your consent.

9  Sharing Information with Third Parties

o89bd does not sell, rent, or share your personal information with third parties for advertising purposes. However, information may be shared in the following limited circumstances:

• Payment Processing: with bKash, Nagad, Rocket, and banking partners to complete transactions
• Service Providers: for technology, hosting, or analytics services — operating under strict confidentiality agreements
• Legal Requirements: in response to valid requests from legal authorities
• Security Purposes: with fraud prevention agencies when necessary

10  In the Event of Business Changes

If o89bd undergoes a merger, acquisition, or restructuring, user information may be transferred as part of the assets. In such a case, we will notify you in advance and provide details of the new policy.

11  What Cookies Are and How We Use Them

Cookies are small text files that your browser stores on your device. o89bd uses the following types of cookies:

• Essential Cookies: for login sessions and account security — these cannot be disabled
• Functionality Cookies: to remember your preferences and settings
• Analytics Cookies: to understand platform usage patterns (which helps us improve our services)
• Security Cookies: to prevent fraud and unauthorised access

You can control or delete non-essential cookies through your browser settings. However, doing so may limit the functionality of some services.

12  Technical Security Measures

o89bd uses industry-standard security technologies to keep your information safe. Our security framework includes:

• SSL (Secure Socket Layer) encryption — all communication between you and our servers is encrypted
• High-grade encryption protocols for payment information
• Firewalls and intrusion detection systems
• Secure data storage and regular security audits
• Restricted staff access — only authorised personnel can access data
• Two-factor authentication (where applicable)

13  Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Data that is no longer needed is securely deleted in a timely manner.

14  Response to a Security Breach

If a data breach occurs for any reason and affects your information, we will notify you as quickly as possible and take the necessary steps to minimise the risk. Our incident response plan is always ready.

15  Your Rights Over Your Information

As an o89bd user, you have the following rights:

• Access: the right to know what information we hold about you
• Correction: the right to request correction of inaccurate or incomplete information
• Deletion: the right to request deletion of your information in certain circumstances (subject to legal requirements)
• Restriction of Processing: the right to object to the processing of your information in certain cases
• Data Portability: the right to request your information in a structured format
• Marketing Opt-Out: the right to opt out of marketing communications at any time

To exercise these rights, contact our support team via live chat or email.

16  Updating Your Account Information

You can update your personal information at any time from your account settings. Our support team will assist you with updating identity verification information. Keeping your information accurate and up to date is important for the security of your account.

17  Protection of Minors' Data

o89bd strictly prohibits access by minors (those under 21 years of age). We do not knowingly collect personal information from any minor. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact us immediately.

18  Sensitive Information

o89bd does not intentionally collect any specially sensitive personal information — such as race, religion, political opinion, health data, or biometric data. If documents provided during identity verification contain such information, it is used solely for verification purposes and is not shared elsewhere.

19  Privacy Policy Updates

o89bd may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after an update will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

20  Complaints & Feedback

If you believe we have not handled your information correctly in accordance with this policy, or if you have any questions or concerns, please contact our data protection team. We take your complaints seriously and will try to respond as quickly as possible.